Frequently Asked Questions
Microsoft 365
Will Microsoft 365 be identical on a PC and a Mac?
No. Apps are tailored to work best on each operating system. The apps available for Mac users and the specific features included may be different from those available for PC users. With Microsoft 365, you can be flexible. With your account, you are not limited to exclusively Mac or exclusively PC, so you can transition across device.
Will Microsoft 365 be identical on a PC and a Mac?
Yes. Documents that you have created belong fully to you. You can choose to store them online on OneDrive or locally on your PC or Mac.
Will Microsoft 365 be identical on a PC and a Mac?
Internet access is required to install and activate all the latest releases of apps and services included in all Microsoft 365 subscription plans. Note that if you are an existing subscriber, you do not need to reinstall or purchase another subscription.
For Microsoft 365 plans, Internet access is also needed to manage your subscription account, for example to install apps on other PCs or to change billing options. Internet access is also required to access documents stored on OneDrive, unless you install the OneDrive desktop app.
You should also connect to the Internet regularly to keep your version of Microsoft 365 up to date and to benefit from automatic upgrades. If you do not connect to the internet at least every 31 days, your apps will go into reduced functionality mode, which means that you can view or print your documents but cannot edit the documents or create new ones. To reactivate your apps, simply reconnect to the Internet.
You do not need to be connected to the Internet to use Microsoft 365 apps such as Word, Excel, and PowerPoint, because the apps are fully installed on your computer.
Will Microsoft 365 be identical on a PC and a Mac?
You can share Microsoft 365 Family with five other people, for a total of six users. Microsoft 365 Personal can be used by one person.
Will Microsoft 365 be identical on a PC and a Mac?
A product key is a unique 25-character alpha-numeric code used to redeem and activate your Microsoft 365 subscription or Office product. You cannot use a product key for an older Office product (or a different product) to redeem your new copy of Office or Microsoft 365 subscription.
To find your product key, look for the 25-character alpha-numeric code on the back of the card inside your Microsoft 365 or Office product packaging. Sometimes the product key may be printed on your retail receipt. If you purchased from a PC manufacturer, your product key will be located somewhere in your PC packaging. Sample product key format: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX
